:root {
    --alta-blue: #355ae6;
    --alta-gray: #3e3e3e;
    --dark-gray: #2e2e2e;
    --alta-green: #d1e061;
    --alta-aqua: #8ee1dd;
    --alta-orange: #ffb957;
    --alta-white: #FFF;
    --alta-purple: #973083;
    --box-shadow: #153ac6;
    --border: #CDCDCD;
    --disabled-green: #91a021;
    --alta-text: var(--alta-gray);
    --transition-time: .33s;
}

*, ::before, ::after {
    box-sizing: border-box;
}

html, body {
    padding: 0;
    margin: 0;
    height: 100%;
}

body {
    background: var(--alta-blue);
    color: var(--alta-text);
    font-family: 'Ping', 'Nunito', Arial, sans-serif;
    font-size: 1rem;
    -webkit-tap-highlight-color: transparent;
    -webkit-font-smoothing: antialiased;
    overflow-y: auto;
}

.wrapper {
    height: 100%;
    margin: 0 .5rem;
}

header {
    height: 5rem;
    display: flex;
    justify-content: space-between;
    align-items: center;
    background: var(--alta-white);
    margin: 0 0 .5rem 0;
    padding: .5rem 1rem;
    border-bottom: .2rem solid var(--box-shadow);
    position: sticky;
    top: 0;
    z-index: 1;
}

header img {
    max-width: 11rem;
    height: auto;
}

header h1 {
    margin-left: 2rem;
    display: inline-block;
    text-align: right;
}

header h1 span {
    visibility: hidden;
    opacity: 0;
    position: absolute;
    transform: translateX(-200vw);
}

.topbar {
    width: 60%;
}

.bottombar {
    width: 60%;
}

input[type=text], input[type=text]:focus {
    border: 1px solid var(--border);
    border-radius: .1rem;
    padding: .25rem;
    -webkit-appearance: none;
    outline: none;
}

input[type=submit], input[type=button], button {
    border: 2px solid var(--alta-orange);
    background: var(--alta-white);
    padding: .25rem 2rem;
    border-radius: .1rem;
    font-weight: bold;
    -webkit-appearance: none;
    outline: none;
    cursor: pointer;
    transition: all var(--transition-time);
}

input[type=submit]:hover, input[type=button]:hover, button:hover {
    background: var(--alta-orange);
}

#KBSearch.active input[type=submit] {
  cursor: progress;
  animation: searching 2s infinite;
}

@keyframes searching {
    0% {
      background: var(--alta-orange);
      color: var(--alta-text);
    }
    50% {
      background: var(--alta-gray);
      color: var(--alta-orange);
    }
    100% {
      background: var(--alta-orange);
      color: var(--alta-text);
    }
}

#kbSearchMessage {
    display: inline-block;
    color: var(--alta-orange);
}

#kbSearchMessage.active {
  animation: showBriefly 5s forwards;
}

@keyframes showBriefly {
  0% {
    opacity: 0;
  }
  10% {
    opacity: 1;
  }
  80% {
    opacity: 1;
  }
  100% {
    opacity: 0;
  }
}

input#pauseKB {
  padding: 0;
  width: 1.9rem;
  height: 1.575rem;
  line-height: 1.4rem;
  text-align: center;
}

input#pauseKB.paused {
  background: var(--alta-gray);
  color: var(--alta-green);
  border-color: var(--dark-gray);
}

input#pauseKB.paused:hover {
  color: var(--alta-white);
}

h1 {
    font-size: 1.4rem;
}

h2 {
    font-size: 1.2rem;
    padding: 1rem 0;
    margin: 0;
    color: var(--alta-text);
    display: inline-block;
}

h2 + h2 {
  margin-left: 2rem;
}

.title {
  display: flex;
  align-items: center;
}

.title > * {
  margin-right: 1rem;
}

.greytext1, .greytext2 {
    display: inline
}

.flex {
  display: flex;
}

.space-between {
  justify-content: space-between;
}

.flex-wrap {
  flex-wrap: wrap;
}

.main-content-wrapper {
    min-height: calc(100% - 5.5rem);
}

.main-content-wrapper > div {
    background: var(--alta-white);
    padding: .5rem;
    flex: 1;
    margin-bottom: .5rem;
    border-radius: .25rem;
    max-height: calc(100vh - 6rem);
}

.main-content-wrapper > div{
    overflow-y: auto;
}

button.copy {
  position: relative;
  animation: copyIt 1s;
}

button.copy:after {
  content: '⏱';
  position: absolute;
  right: .2rem;
  margin-top: -.1rem;
}

@keyframes copyIt {
  0% {
    color: var(--alta-gray);
  }
  100% {
    color: black;
  }
}

.title-bar {
  color: var(--alta-text);
  display: block;
  position: relative;
  background: var(--alta-green);
  padding: .2rem;
  border-radius: .25rem;
  border-top: .2rem solid var(--box-shadow);
  font-weight: bold;
  margin-top: .5rem;
  cursor: pointer;
  transition: color var(--transiton-time);
}

.title-bar:after {
  content: '+';
  position: absolute;
  right: 1rem;
}

.active .title-bar:after {
  content: '-';
}

.title-bar ~ .accordion {
  opacity: 0;
  visibility: hidden;
  height: 0;
  overflow: hidden;
  transition: all var(--transition-time);
}

.active > .title-bar ~ .accordion {
  opacity: 1;
  visibility: visible;
  height: auto;
  overflow: auto;
}

.cti-container h2 {
  padding: 1rem 0 0;
}

#ctiInformation {
    border-left: 0px solid black;
}

#ctiInformation .flex > div {
  margin-right: 3rem;
  display: flex;
  justify-content: space-between;
}

#ctiInformation .flex > div > span:first-child {
  min-width: 13rem;
}

#ctiInformation .flex > div > span:last-child {
  min-width: 5rem;
}

#transcriptresultText {
    overflow-wrap: break-word;
    border-left: 0px solid black;
    max-height: 25vh;
}

#Summary {
    border-left: 0px solid black;
}

#KBInformation {
    border-left: 0px solid black;
}

.transcript-container, .kb-info-container, .kb-favorites-container, .kb-viewed-container {
    overflow-y: auto;
    scroll-behavior: smooth;
}

.agent, .caller {
    display: block;
    padding: .25rem 0 .75rem;
    line-height: 1.2rem;
}

.agent {
    color: var(--alta-blue);
}

.timestamp {
    font-size: .8rem;
}

p {
    margin: .5rem 0;
    padding: 0;
}

ul {
    list-style-type: none;
    padding: 0;
    margin: 0;
}

label {
    box-sizing: border-box;
    display: block;
    padding: 10px 20px;
}

.division-bar {
    height: .3rem;
    background: linear-gradient(90deg, var(--alta-orange), var(--alta-purple), var(--alta-orange));
}

.kb-articles > div {
  padding: 0;
  opacity: 0;
  visibility: hidden;
  height: 0;
  overflow: hidden;
  transition: all var(--transition-time);
}

.kb-articles:before {
  color: var(--disabled-green);
  display: block;
  background: var(--alta-green);
  padding: .2rem;
  border-radius: .25rem;
  border-top: .2rem solid var(--box-shadow);
  font-weight: bold;
  margin-top: .5rem;
  cursor: pointer;
  transition: color var(--transiton-time);
}

.kb-articles.active:before {
  color: var(--alta-text);
}

.kb-articles.active > div {
  padding: .75rem 0 0 0;
  opacity: 1;
  visibility: visible;
  height: 100%;
  overflow: auto;
}

.kb-articles > .accordion > .title {
  cursor: pointer;
  padding: .2rem;
  margin-left: 1rem;
  animation: easeIn var(--transition-time) forwards, colorText 1s;
}

@keyframes easeIn {
    0% {
      height: 0;
      padding: 0 .2rem;
      opacity: 0;
    }
    100% {
      height: 100%;
      padding: .2rem;
      opacity: 1;
    }
}

@keyframes colorText {
  0% {
    color: var(--alta-blue);
    /*
    border-radius: .5rem;
    background: var(--alta-green);
    */
  }
  100% {
    color: var(--alta-text);
    /*
    border-radius: 0;
    background: var(--alta-white);
    */
  }
}

.kb-articles > .accordion > .title.active {
  background: var(--alta-green);
  text-shadow: .1px .1px var(--alta-gray);
  margin-left: 0;
  border-radius: .25rem 0 0 0;
  padding-left: 1.25rem !important;
}

.kb-articles > .accordion > .title:hover {
  color: var(--alta-blue);
}

.kb-articles > .accordion > .result {
    border: 1px solid transparent;
    padding: 0 .5rem;
    opacity: 0;
    visibility: hidden;
    height: 0;
    overflow: hidden;
    transition: all var(--transition-time);
}

.kb-articles > .accordion > .title.active ~ .result {
  border: 1px solid var(--alta-green);
  padding: 1rem .5rem;
  opacity: 1;
  visibility: visible;
  height: 100%;
  overflow: auto;  
}

.kb-articles > .accordion > .title > span {
  background: var(--alta-aqua);
  border-radius: .2rem;
  display: inline-block;
  padding: 0 .1rem;
}

.kb-articles a {
    color: var(--alta-blue);
}

.kb-articles .not-found-image-link {
  display: inline-block;
  border: .15em solid var(--alta-blue);
}

.kb-articles .not-found-image-link img {
  min-width: 2rem;
  min-height: 2rem;
  display: block;
}

#searchtoken {
  padding: .2rem;

}

.error-message-popup {
  position: fixed;
  display: none;
  align-items: center;
  justify-content: center;
  z-index: 1;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  background: rgba(0,0,0,.3);
}

.error-message-popup.active {
  display: flex;  
}

.popup-wrapper {
  position: relative;
}

.error-message-container {
  border: .2rem solid var(--alta-orange);
  background: var(--alta-white);
  border-radius: .2rem;
  padding: 1rem;
}

.error-message-popup .close {
  position: absolute;
  right: .3rem;
  top: .3rem;
  cursor: pointer;
}

.error-message-popup .close::after {
  content: '✖';
  color: var(--alta-gray);
  background: var(--alta-white);
  border-radius: 100%;
  border: .1rem solid var(--alta-gray);
  width: 1.3rem;
  height: 1.3rem;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1rem;
  line-height: 1rem;
  transition: background var(--transition-time);
}

.error-message-popup .close:hover::after {
  background:  var(--alta-gray);
  color: var(--alta-orange);
}